Customer Testimonials

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DealerRater Oct 16, 2026

George and Ivan were great!!!! All were very helpful since day 1 of the process.

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DealerRater Oct 14, 2026

Was able to make a deal over text. No games just back and forth with no pressure. Made the deal came in everything was as promised. Thanks!

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DealerRater Oct 14, 2026

Luke and Javier were awesome. They both made truck buy experience great! Thank you everyone

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DealerRater Oct 11, 2026

Awesome experience!! I would highly recommend Javier and Nick. They were absolutely some of the best to work with.

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DealerRater Oct 10, 2026

Tony and the team did an excellent job helping us with our brand new Tahoe!!

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DealerRater Oct 2, 2026

Awesome! Awesome! Awesome! Awesome! Logistic's went well. Truck is what I wanted for sure!

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DealerRater Sep 29, 2026

From the initial contact with Jordan, thru paperwork with Javier and Nick to a final congratulatory greeting from the general manager, everyone was professional and very helpful. No pressure just great service and a very positive experience.

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DealerRater Sep 28, 2026

I had an excellent experience at Orel Hershiser with the entire team and Javier and Jose were very helpful and patient with me through the entire process. I would recommend anyone I know to take there business there!

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DealerRater Sep 27, 2026

The staff was so accommodating and friendly which made the car buying experience a pleasant one.

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DealerRater Sep 26, 2026

Hi I ever own a Chevrolet car, but I did like the Trailblazer, Tristen was my Sale Associate Tristen very knowledgeable and professional. Javier the Financie person was very efficient with the paperwork make me feel very comfortable.

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DealerRater Sep 26, 2026

They made the buying process very easy. They didn’t have the truck I needed on the lot but they were able to locate it and get it for me the following day. They were all very professional

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DealerRater Sep 24, 2026

salesman Charles did a great job. I would recommend that anyone that is considering looking for a car to go to M.K SMITH first. great people

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DealerRater Sep 23, 2026

Very attentive very helpful and loved working with them I will definitely go back to this location

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DealerRater Sep 23, 2026

Great expirence, easy to talk to the staff and very courteous. Im glad I came here to get my new used vehicle.

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DealerRater Sep 18, 2026

I would like to say that Ivan is an excellent employee who takes his work very seriously, and I am very grateful for his assistance. However, I have now discovered an issue with the car: there is a spot on the driver's side that had previously been repaired and repainted, yet I was not informed about this.

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DealerRater Sep 12, 2026

Great service everyone is very welcoming they make you feel like family. Jose our sales guy was very helpful and understanding of our needs and provided

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DealerRater Sep 12, 2026

Good people at M.K Smith gave me an amazing deal. Great personal and are super friendly

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DealerRater Sep 10, 2026

Courteous, Professional, Lowest Vehicle Prices, Great Selection, Attentive to ALL your needs and wants. I recommend to shop this dealership first.

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DealerRater Sep 10, 2026

Excellent buying experiance. No pressure process and no forced dealer add ons and I got my deal under MSRP! One of the best experiances I have had and I have been buying Chevy's for 30 years. Intially worked my deal over the phone from San Diego and the deal was as stated by Ivan when I arrived two hours later. Ivan made the process as quick and effortless as possible. Javier is very personable and friendly and not your typical finance guy and a pleasure to work with. I will highly recommend Hershiser Chevrolet.

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DealerRater Sep 9, 2026

Had a great buying experience with Isaia's help as my salesperson. He was very helpful.

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DealerRater Sep 9, 2026

Very easy to work with. Listened to what we were looking for. Able to give us a rate without running our credit.

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DealerRater Sep 9, 2026

All was well. Dealer knew what i wanted and what was expected ended up making a good deal

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DealerRater Sep 9, 2026

Best car buying experience I’ve ever had. Smooth and easy process all the way through.

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DealerRater Sep 9, 2026

Gerald did a great job explaining and delivering the Tahoe. He was great too work with.

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DealerRater Sep 9, 2026

Great customer service. Everyone I came across were of great help to me. They were all professionals

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DealerRater Sep 4, 2026

Charles White was awesome, Jordon Hershiser is amazing both guy’s attended to my needs. Jesse could use a refresher course on basic customer service skills. He had mentioned that he dad worked 8 straight days which is no reason to over look details. Other than that everything was great and I plan to be a return customer.

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DealerRater Aug 30, 2026

My experience was great! Everyone was super authentic and keen to meet my family’s needs!

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DealerRater Aug 28, 2026

Professional. Knowledgeable. Helpful. Kind. Considerate. Respectful. Above & Beyond Call of Duty. Faithful. Pleasant. Patient. Appreciative.

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DealerRater Aug 26, 2026

Nothing but great things to say about the way I was treated by the full team. 10/10 will recommend to everyone

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DealerRater Aug 26, 2026

They were great and very helpful throughout the process. I will definitely recommend them to my family & friends.

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DealerRater Aug 21, 2026

I highly recommend this local Chevrolet dealer and will certainly look to purchase from them again in the future.

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DealerRater Aug 21, 2026

Very professional staff who sincerely want to assure the customer is totally satisfied with the car buying experience. They also make sure that the customer understands the features of the Chevrolet automobile the customer is considering along with various products such as warranties that enhance the value.

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DealerRater Aug 19, 2026

Very professional staff. I really appreciate how communicative everyone was and how easy they made the process! Thank you very much!

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DealerRater Aug 19, 2026

Great to work with, did not pressure us into buying a vehicle just let us work it out ourselves. We would recommend visiting this dealership before seeing anybody else about purchasing a vehicle. Everybody we talk to went above and beyond to make us feel welcome. Did their best to get us the lowest payment possible for the vehicle that I really really wanted. Absolutely love this place. Javier in finance will explain everything on the contract to you line by line if you have a question he's the person is the person you want on your side when ... Read More

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DealerRater Aug 19, 2026

I had a great experience; I knew what I wanted, Hershiser had the car, the pricing was clear, and thanks to Ivan Zelfo and Javier Marquez, we came to terms quickly and efficiently. Proud owner of a new Bolt now!

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DealerRater Aug 12, 2026

Great job getting me the deal I was looking for. Appreciated the sales guy Isaiah.

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DealerRater Aug 9, 2026

We were very pleased with the above and beyond service we received from Hersheiser Chevrolet. Jose Vasquez was absolutely as friendly and professional as you can be. We came in for a Trailblazer RS test drive and was a good ride, but we actually saw the Trax RS and test drove that one and ended up going home with the Trax RS. Jose was so attentive to our needs as we looked at many colors and trims and no haggle as to which car to get. We got what we wanted and what we were happy with. Finalization process Javier ... Read More

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DealerRater Aug 7, 2026

My first Chevy purchase and it was great. The staff were very friendly.. The sales person Charles was very helpful.

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DealerRater Aug 7, 2026

Great service, definitely recommend this dealership. The staff was very polite and helpful and worked with me to get me a great deal.

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DealerRater Aug 3, 2026

We Had a great experience making out choice of vehicle and completing our purchase. All employees were very helpful and attentive

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DealerRater Aug 3, 2026

I recently bought a 2026 Silverado High Country from Orel Hershiser Chevrolet in Chino, and the experience was great from beginning to end. My salesperson was Ivan, and he was easy to work with throughout the entire process. He was straightforward, answered all of my questions, and never made me feel pressured into making a decision. Everything was handled professionally, and the buying process was much smoother than I expected. Ivan kept me informed every step of the way and made sure everything was taken care of before I drove off the lot. If you're looking to buy a Chevy, ... Read More

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DealerRater Aug 3, 2026

Juke, Javier and Tony were outstanding. I am pleased with all aspects of my purchase. I liked the teamwork they displayed to make sure everything went smoothly.

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DealerRater Jul 31, 2026

Javier in finance was friendly, explained what I was signing and made the process stress free.

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DealerRater Jul 20, 2026

When you want a really good deal come where the deals it's. They are professionals.

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DealerRater Jul 18, 2026

I have bought a lot of cars. This is by far the best dealership that I have ever bought a car from. I have always worked with Jessie and team. I got to meet Ahmad and Anthony and Jordan as well. The most impressive team that I have worked with. Javier in Finance is an incredible guy as well. This dealership is blessed to have all these people.

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DealerRater Jul 17, 2026

Javier was great made our trax purchase easy and smooth. Great customer service and not games at this dealership.

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DealerRater Jul 16, 2026

thank you to the team that made my buying process easy there is no better team then the sales team at Orel Hershiser Chevy. thank you for the best buying experience ever and making me feel like family

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DealerRater Jul 15, 2026

We communicated with Ivan via the chat online. Once we got to the dealership and decided to purchase the 2026 Colorado the process went smoothly. Their customer service was great. We drove about 40 miles to try this dealership and they did not disappoint. We would highly recommend this dealership and would purchase from here again.

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DealerRater Jul 15, 2026

Luke was great help, knowledgeable, very easy to work with. Dealership had great options to chose from.

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DealerRater Jul 13, 2026

Customer service was great! They were very nice and professional. I would have no problem telling others about this dealer. Only thing is they should upgrade their contract system. Would be a lot faster. LOL

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DealerRater Jul 10, 2026

I appreciate how staff worked together and with me during this experience. Gerald really helped to make this a positive and smooth transaction.

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DealerRater Jul 10, 2026

He was very helpful and respectful and understanding. He didn't try to sell me anything that I was not interested in. He listened to what I wanted and what style of car and color I was asking for.

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DealerRater Jul 10, 2026

I had a very smooth experience with M.K. Smith Chevy. Knowledgeable staff. Good price. Great experience.

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DealerRater Jul 9, 2026

I had a great experience buying my truck at the former M.K. Smith Chevrolet, now Orel Hershiser Chevrolet. Daniel, Jose, and Javier were the best from start to finish. They were professional, helpful, and made the entire process smooth and easy. I felt well taken care of the whole time, and they made sure everything was handled the right way. I highly recommend this dealership to anyone looking for a vehicle. Thanks again to Daniel, Jose, and Javier for making my truck-buying experience such a positive one!

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DealerRater Jul 8, 2026

Good customer service understood his customers needs. Will definitely recommend. Patient and not pushy very professional

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DealerRater Jul 3, 2026

Tony Fakhoury and Rudy were an absolute pleasure to work with. They were professional, honest, and made the entire car-buying process smooth and stress-free. I truly appreciated their excellent customer service and would highly recommend them to anyone looking to purchase a vehicle. I’ll definitely be sending friends and family their way in the future.

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DealerRater Jul 1, 2026

I visited the dealer not knowing the outcome I took for granted that they couldn't give me the deal I wanted and they wind up getting me the deal I wanted and more appreciate everyone that was involved. Great dealer

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DealerRater Jul 1, 2026

The experience was amazing and I was immediately helped by Anthony Fakhoury when I pulled into the lot. He was very helpful and explained everything very well. He was helpful,kind and very friendly. Would recommend him to family and friends

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DealerRater Jul 1, 2026

I had an excellent experience at this dealership. The staff was welcoming from the moment I arrived, and Ivan my salesperson made the process simple and stress-free. Everything was explained clearly, the pricing was transparent, and I never felt pressured. I left with a car I love and confidence in the team. Highly recommend.

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DealerRater Jun 24, 2026

Easy in and out process thanks open nothing hidden upfront and we got what we wanted

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DealerRater Jun 18, 2026

Good evening. My wife and I recently shopped for a 2026 Chevy Tahoe and visited several Chevrolet dealerships. Unfortunately, many of the sales representatives seemed uninterested in our needs and were primarily focused on taking our money rather than understanding what we were looking for. When we arrived at Orel Hershiser Chevrolet, we were greeted warmly and treated like family. Andrew, Rudy, Jose, Tony, and Jasmine made the entire process of purchasing our vehicle easy and stress-free.

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DealerRater Jun 10, 2026

This dealership and buying process has been our favorite so far. No pressure and honest. Tristan, Jordan, Lorenzo, and Jasmine were very helpful and professional. We will definitely be back for our next vehicle.

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DealerRater Jun 10, 2026

Very good people working here and willing to make a deal very great experience would definitely shop at this location again thank you Craig wade !

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DealerRater Jun 10, 2026

Javier, Charles, and Jesse were all great, friendly, and well informed about the vehicles and features. The dealership was clean and it was a pleasure buying my new truck from them.

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DealerRater Jun 10, 2026

Very helpful, polite, and attentive with a hint of humor. He was nice enough to help answer any questions we may have had.

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DealerRater Jun 9, 2026

Very happy with the overall experience. Will recommend this dealership to my family and friends.

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DealerRater Jun 8, 2026

Great Service... Simple and Easy transaction great selection of cars on the lot. Very Happy with our purchase of 2026 Equinox. Will be back for more...

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DealerRater Jun 7, 2026

The new owners are a lot better than it was previously being ran towards the end of the MK Smith run sales. People were a lot better to work with, and it seems a lot more people friendly.

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DealerRater May 29, 2026

Very good experience. Staff was helpful and enthusiastic about the new ownership. Very glad we drove the extra distance to this dealership.

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DealerRater May 29, 2026

From the moment I set foot at Orel Hershiser Chevrolet (M.K. Smith) Charles King made my experience an amazing one!! Charles did not force me into getting something I did not want...Charles along with his management team MADE sure I got what I wanted, completed my process in a short period of time, and all within my budget...their Service comes second to none. Do not waste your time going elsewhere...simply go to Orel Hershiser Chevrolet and ask for Charles King because he's an Ace like Orel Hershiser "The Bulldog"!!!!!!!

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DealerRater May 27, 2026

Cowboy and Ivan did a great job working with us through the whole process and ultimately getting us into our new car

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DealerRater May 27, 2026

Energetic and Efficient Staff, We enjoyed the helpful and friendly customer service and attention to detail.

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DealerRater May 24, 2026

Iván was really helpful and made things happen. At other dealer they were giving me a 17% APR and Ivan and his team made it happen with 7%APR.

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DealerRater May 13, 2026

Outstanding A++ from salesperson to management to finance it was a wonderful experience would go back agin and tell friends

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DealerRater May 7, 2026

First time here our experience was very pleasant. My sales person Jordan, was superb. He was so good we drove off in a new vehicle.

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DealerRater May 3, 2026

Extremely helpful and welcoming I received excellent service on behalf of management and sales staff

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DealerRater May 1, 2026

Excellent and very friendly. I asked a lot of questions and Ivan walked me through the entire process. I never felt any pressure and they allowed me to go out at my own pace. Ivan has excellent knowledge with all the vehicles so all my questions were quickly. He was very friendly.

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DealerRater Apr 30, 2026

Jazmin, como Javier y el Cawboy me trataron de lo mejor dandome opciones que se ajustaran a mis necesidades. Los recomendarias a los 3.

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DealerRater Apr 29, 2026

Jasmine is your shining star she delivered and hit a home run really love her commitment to great customerservice , the entire staff was friendly and very helpful, from the start Cowboy greeted us and very inviting dealer ship , I will send friends and family your way. Thank you for making it a great experience plus meeting the great Bulldog himself was very special and thank you again. Eleno Ortega

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DealerRater Apr 29, 2026

Ivan delivered exceptional service, attentive, knowledgeable, and highly professional, making the entire process seamless, efficient, and truly stress-free from start to finish.

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DealerRater Apr 26, 2026

Tiene muy buenos asesores, amables además le ayudan a uno en lo que más pueden, muchas gracias a él Cowboy, Javier y Jesse

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DealerRater Apr 25, 2026

Orel Hershiser Chevrolet by far the best dealership that I ever bought a car from. Start to finish everything was quick and easy. Our salesman Cowboy showed us around made us feel at home very knowledgeable on vehicles no pressure we ended getting a 2026 Equinox AWD ev

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DealerRater Apr 22, 2026

Service was great. No pressure, all business. Great dealership. I will recommend more people there

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DealerRater Apr 18, 2026

Huge thank you to MK Chevrolet and Jasmin for helping me find the truck of my dreams! The whole experience was smooth, professional, and actually enjoyable. If you’re in the market for a vehicle, I highly recommend checking them out—you’ll be in great hands!

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DealerRater Apr 18, 2026

Great deals good people they had excellent service and the truck i was looking for

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DealerRater Apr 17, 2026

Luke , Javier, Jazmin ( sales dept ) Were great made the deal work out perfect. Alex. (Mgr used car dept) . Was great too got loose ends. Done. He’s awesome. Miguel - automotive super tech his knowledge is greatly appreciated. And impressive Finance was great. Too ! And all other personnel did their best to keep us happy and any questions we had they helped I highly. Recommend this dealer to my family and co workers Thank you all. At. Hershiser Chevrolet

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DealerRater Apr 15, 2026

This dealership treats you like family! They work as a team to make sure that your car buying experience is a great and memorable one. We can’t thank Cowboy enough for his hospitality and dedication to ensure that our family was driving off in a reliable and safe vehicle.

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DealerRater Apr 2, 2026

Fantastic service! A very friendly staff. Highly recommended. Ivan, Lorenzo and Stacie took great care of me.

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DealerRater Mar 29, 2026

Luke was awesome from the start. Brings a great energy and makes sure he understands what you are looking for right away. Made the experience fun and left us feeling great in our new car.

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DealerRater Mar 26, 2026

Jose made the purchase of our 2026 Chevy Trax so quick and easy and Jesse was a great help along the way! Everyone there was very friendly and welcoming, even to our furbaby 🙂 Will definitely recommend!

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DealerRater Mar 25, 2026

We bought a 26 Trailblazer from Jordan and it was the best car experience we could hope for. We didn't have to stress because the price was fair and staff was friendly and informative during the entire process with no pressure or pushy salesmen to push us into a deal we didn't need. . 100% recommend this dealership to anyone looking for a new or used car.

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DealerRater Mar 25, 2026

Luke and Javier were a fantastic duo and helped me get into the truck I love. Everyone was very welcoming, great team.

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DealerRater Mar 21, 2026

John got me in a beautiful Chevy blazer and at a good price . The dealership exceeded all but one of my expectations. Mr Orel Hershiser. Did not get me into that corvette convertible Like I had hoped!! However I will settle for some peanuts and crackerjack.

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DealerRater Mar 20, 2026

Amazing experience at MK Smith Chevrolet, friendly staff, smooth process, great deals, and outstanding customer service from start to finish.

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DealerRater Mar 19, 2026

Staff was amazing, super friendly and helpful. They were really Honest and helpful through out the process of negotiating and purchasing. Jordan and Jesse are the best.

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DealerRater Mar 19, 2026

Staff is amazing, understanding, helpful and there not just trying to make a deal for the moment they really do care about their customers , Couldn’t be any more happier with this dealer! Thank you For everything!

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DealerRater Mar 18, 2026

Ivan and team made the entire experience pleasant. Buying a new car can often feel overwhelming. Everyone involved made the entire process comforting from start to finish. I honestly had no expectations with buying and leaving with a new vehicle that day, nor did I feel pressured to. Overall I'm satisfied with my decision and appreciate the teams efforts to go above and beyond to ensure I was well supported, regardless of the outcome or choice I made that day. I definitely left with best vehicle on the lot! Thank you

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DealerRater Mar 13, 2026

Wonderful feeling when I walked in very welcoming and everyone smiled and made me feel like I should be there.

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DealerRater Mar 5, 2026

Brought a truck from Luke and his manger Javier they made it super easy! Go see them!

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DealerRater Mar 4, 2026

Had an amazing experience from my salesmen Luke to the wonderful finance lady Stacie. Hands down my best car buying experience!

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